Refund policy

RETURN & REFUND POLICY

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition in which you received it. It must be unused, unworn where applicable, with any original tags, and in its original packaging. You will also need your receipt, order number, or other proof of purchase.

To start a return, please contact us at Mimiblissco@gmail.com.

If your return is approved, we will provide you with the appropriate return instructions and return address. Please do not send items back without first contacting us, as unauthorized returns may not be accepted.

Depending on the reason for the return, return shipping costs may be the responsibility of the customer. If your item arrived damaged, defective, or incorrect, MimiBliss&Co will provide an appropriate resolution.

You can always contact us with any return questions at Mimiblissco@gmail.com.

Damages and Issues

Please inspect your order as soon as it arrives.

If your item is defective, damaged, or different from what you ordered, please contact us as soon as possible at Mimiblissco@gmail.com so we can review the issue and make it right.

When contacting us, please include your order number and, when possible, clear photos of the item and packaging.

Depending on the situation, we may offer a replacement, refund, or another appropriate resolution.

Exceptions and Non-Returnable Items

Certain items cannot be returned for health, hygiene, safety, or other reasons.

Non-returnable items may include:

Used, opened, or altered beauty or personal-care products where a return would create a hygiene or safety concern
Custom or personalized products
Gift cards
Items specifically marked as Final Sale
Items damaged due to misuse, improper care, or normal wear

Please contact us at Mimiblissco@gmail.com if you have questions about whether your specific item is eligible for return.

Sale items marked as Final Sale and gift cards are not eligible for return unless otherwise required by applicable law.

Exchanges

If you would like a different eligible item, please contact us at Mimiblissco@gmail.com.

The fastest way to receive the item you want may be to return the original eligible item and place a separate order once your return has been approved.

All exchanges are subject to product availability.

Order Cancellations

If you need to cancel or change your order, please contact us as soon as possible at Mimiblissco@gmail.com.

We will do our best to accommodate your request, but we cannot guarantee that an order can be changed or canceled once processing or fulfillment has begun.

If your order has already shipped, our standard return policy will apply.

European Union 14-Day Cooling-Off Period

If your order is being shipped into the European Union and applicable law provides you with a right of withdrawal, you may have the right to cancel or return your order within 14 days without providing a reason.

The item must generally be returned in the same condition in which it was received, unused and unworn where applicable, with any original tags and packaging, along with proof of purchase.

Certain exceptions may apply, including sealed goods that are not suitable for return for health or hygiene reasons once they have been opened.

Nothing in this policy is intended to limit any consumer rights provided by applicable law.

Refunds

Once we receive and inspect your approved return, we will notify you whether your refund has been approved.

If approved, your refund will be issued automatically to your original payment method within 10 business days.

Please keep in mind that your bank, credit-card company, or payment provider may require additional time to process and post the refund to your account.

Original shipping charges are generally non-refundable unless the return is the result of an error by MimiBliss&Co or otherwise required by applicable law.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at:

Mimiblissco@gmail.com